WORK AND ACADEMIC EXPERIENCE

Software Engineer

September 2023 - Ongoing

• Member of the integrations team, designing prototypes, writing, and testing code for new and existing applications.
• In charge of integrating external ERPs and financial software systems with Assignar's platform.

Associate Consultant

February 2022 - September 2022

• Collaborated with 10+ developers and product managers to formulate implementation plans for telecommunications system development, including requirements gathering and project coordination, ensuring seamless coordination among teams and timely project delivery.
• Managed the development of comprehensive business requirements document for proprietary software applications, driving requirements gathering sessions, test and user guides, and functional and technical designs.
• Spearheaded redevelopment of internal applications in use by client employees, resulting in 20+ new features.
• Developed a trouble ticket front end application with advanced functionalities for module administrators, resulting in a 40% increase in issue reporting efficiency to internal teams.
• Led the development and implementation of PL/SQL procedures and triggers, streamlining data validation and automating critical business workflows, which increased data accuracy by 35% and reduced processing time by 15%.
• Implemented and optimized new back end features for billing, trouble ticket management, and order/service activation internal applications, resulting in a 30% reduction in customer support issues and a streamlined workflow.
• Developed a front end application to facilitate large scale testing, resulting in a 45% reduction in testing time and boosting result accuracy through automated data analysis and visualization.
• Collaborated closely with QA team throughout software release cycle, conducting comprehensive code reviews, detecting and reporting defects, deploying product releases into clients’ production environments, achieving 15% reduction in post release defects.

Software Engineer Intern

February 2021 - February 2022

• Engineered telecommunications applications through full stack development, optimizing B2B/B2C ecosystems, improving response time.
• Streamlined and upgraded the applications service fulfillment provider and inventory management system (Oracle MetaSolv) delivering a 50% boost in performance, resulting in faster service delivery and improved customer experience.
• Conceptualized use cases and UML diagrams, such as activity, sequence, and class diagrams, in accordance with product objectives, enhancing development clarity and efficiency, leading to reductions in bug related issues.
• Overhauled obsolete legacy source code of production applications, resulting in increased usability and reduced run time performance.
• Conducted code review sessions with cross functional teams to evaluate and analyze system designs, resulting in actionable recommendations that decreased defect creation rate by 35%.
• Architected database logic for new applications, including data population, package creation, trigger implementation, function development, and stored procedure design, optimizing database performance, resulting in a 25% increase in application speed.
• Upgraded and optimized back end functionalities for existing software applications, reducing system errors by 20% and improved performance, boosting overall user satisfaction and productivity.
• Constructed REST and SOAP APIs to enable seamless communication between applications and the service fulfillment provider, leading to a 45% reduction in API response time by streamlining data logic and optimizing SQL queries.

Teaching Assistant - Object Oriented Programming

June 2020 - December 2020

Teaching Assistant position at the Systems Engineering department

• Support in class sessions for conducting programming laboratories
• Support in the making and grading of quizzes and workshops
• Support to students in the development of the semester course project

Teaching Assistant - Algorithmic Thinking

June 2020 - December 2020

Teaching Assistant position at the Systems Engineering department

• Support in class sessions for conducting programming laboratories
• Support in the making and grading of quizzes and workshops
• Support to students in the development of the semester course project

Teaching Assistant - Production

June 2019 - December 2020

Teaching Assistant position at the Industrial Engineering department

• Support to students in the development of the semester applied case studies and/or course project
• Assistance for the study of mid-terms, quizzes and exams through extracurricular classes/sessions

Teaching Assistant - Logistics

June 2019 - December 2020

Teaching Assistant position at the Industrial Engineering department

• Support to students in the development of the semester applied case studies and/or course project
• Assistance for the study of mid-terms, quizzes and exams through extracurricular classes/sessions

Teaching Assistant - Process Engineering

June 2018 - December 2020

Teaching Assistant position at the Industrial Engineering department

• Support to students in the development of the semester applied case studies and/or course project
• Assistance for the study of mid-terms, quizzes and exams through extracurricular classes/sessions

Teaching Assistant - Optimization

June 2018 - December 2018

Teaching Assistant position at the Industrial Engineering department

• Support to students in the development of the semester applied case studies and/or course project
• Support in the making and grading of workshops, quizzes and projects
• Assistance for the study of mid-terms, quizzes and exams through extracurricular classes/sessions